Doing Good recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual, when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Doing Good Privacy Policy and will not be shared except in accordance with this Doing Good Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Doing Good website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect:

This section of our Privacy Policy describes the categories of information collected by Doing Good. We will collect personal information about you in the course of your dealings with Doing Good. We only collect information that is reasonably necessary for our business functions. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.

Information Collected Automatically:

Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Doing Good internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using.

Information You Send To Us:

If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. From time-to-time Doing Good may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the information. You may opt-out of receiving marketing material about our products and services by following the opt-out procedure detailed on the marketing material.

Information About Your Transactions With Us:

In addition, we collect your order information and purchase and payment history.

Cookies and Similar Files:

Our Website uses “cookies” and files. No Personal Information about you is stored on the cookie. Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.

Use and Disclosure of Information:

We use and disclose the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience. In order to carry out certain business functions, such as order fulfilment, e-mail delivery, or marketing, we may hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but all agents and contractors are required to uphold the standards prescribed by the NPPs and are not authorised to use it for any other purpose than completing their contractual requirements to Doing Good.We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Doing Good reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use or to protect the rights or property of Doing Good or others.

Access and accuracy of your personal information

If you believe that the personal information that we hold about you is not accurate, complete or up to date, please contact Doing Good’s Customer Care at the details shown above, under the paragraph headed ‘How to manage your account’.

Links To Third Party Products and Services

While you are visiting or using the Doing Good website, you may be presented with an opportunity to purchase third party products or services. These products are offered and supplied by independent companies not owned or operated by Doing Good.We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may change your preferences by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below.

Communications from Doing Good.

If you do not want to receive communications from Doing Good about products and services that may be of interest to you, you can opt-out by logging into “My Account,” selecting “Account Update, and updating your preference.Deactivation of Your Account.You may also request deactivation of your Doing Good account by contacting Customer Care at service@doinggood.ca

How to manage your account:

If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by e-mailing service@doinggood.ca

Website Security:

We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Doing Good, you choose a password to help protect your account information. Doing Good may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Problems Signing In

Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact service@goingood.ca

Order Confirmation

Doing Good sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Doing Good account. If you receive a confirmation for an order you did not place, please e-mail us immediately at service@doinggood.ca